Louisville's LIHEAP – or Louisville Metro Community Action Partnership - aims to help those who may struggle with their heating bills.
"I am not a summer person, I'm a fall and spring person," Tiffany Howard said.
But Tiffany Howard can already feel a change in seasons on the horizon and wants to get a head start on heating assistance.
"Anything helps especially if you are disabled and on a fixed income or elderly on a fixed income - anything helps," Howard said.
That's the priority group -- the elderly and the disabled -- that can sign up now for assistance through November 1st.
Sherry Leach isn't disabled, but her 20-year-old son suffers from many ailments, including cerebral palsy.
"He's my 24/7 full time job," Leach said. "I've got to keep his thermostat at least at 72 because if he drops his body temp - his brain function isn't that good - and I have to keep that thermostat at 72 because if I don't, his body temp will start dropping and his heart rate will go below 40," Leach said.
Getting the money to accommodate those needs is easier said than done for this single mom.
"You got to put food on the table or pay the bills or try to make the heat bill and when it goes up and up and up you don't have a choice" Leach said.
That's where the program comes to the rescue - giving a maximum one-time payment to LG&E on your account's behalf of up to $250.
Lines were long on the first day of the pre-registration, and with more sessions, leaders want you to be prepared so you don't waste your time in line.
"This year we need a photo ID for everyone in the household 18 and over. It used to be that we just needed it for the person applying but we need a photo ID for everyone 18 and older. We need your most recent LG&E bill or if your utilities are included in the rent, bring a copy of your lease," LIHEAP organizer Debbie Belt said.
It is called pre-registration because if you are approved, the benefit won't be paid until November. After November 1, the program opens up to all people who may have a financial need. The amount you could receive varies depending on income, type of home, number of people in your home, and most recent LG&E bill.
You need to bring copies of your most recent income check or benefit, LG&E bill, social security card for everyone living in your home, and a driver's license for everyone 18 and older living inside your home.
For more information on the program, click here.