Good customer service: Business owner offers kidney to client - wave3.com-Louisville News, Weather & Sports

Good customer service: Business owner offers kidney to client

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IRMO, SC (WIS) -

As co-owner of Anytime Fitness in Irmo, Radley West makes it her job to help clients look and feel better. But this week, she's taking that idea to a whole new level.

Radley is giving a kidney to one of her customers. 

"I have two," Radley said. "It's not vital. I have a spare. Just giving one of my spare parts."

The man lucky enough to have met Radley West is 33-year-old Ryan Brooke. West and her husband and business partner Andrew got to know Brooke late last year. They knew he was on dialysis and could see he was struggling.

"Sooner or later you're not going to have a way to stick, so you can do dialysis and eventually the person will die if their kidneys don't work," Andrew said.

"I guess my thought process was, if I have to go through a little discomfort in the procedure and recovery in order to improve his quality of life in the long term, that is what's important," Radley said.

Both of the Wests began exploring the concept of living organ donation. It turned out only Radley would be a match for Brooke.

"I've always said through this whole process and pretty much my entire life that you can't go through life with what-if's. I mean you just do what you do. And this entire process I put in God's hands," Radley said. "From the beginning to every step I took.

Brooke is already in Augusta preparing for the surgery. Radley will travel there Tuesday with the operation scheduled for Wednesday.

Friends and other customers have offered to help run the fitness franchise while the Wests are gone. And the rest is all a matter of faith.

"Again, it's all in God's hands," Andrew said. If she is to pass away under the knife and Ryan is still able to have a kidney, great."

"At's just putting yourself out there and helping somebody else out with something that you don't really need," Radley said. "I don't need that extra kidney."

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