LOUISVILLE, KY (WAVE) - They lost big trying to win in business. A seminar with famous faces from around the country went belly up in Louisville. Now, no one can get their money back. Viewers contacted the WAVE 3 Troubleshooter department to get answers.
Troubleshooter Eric Flack did some digging to find out what happened and what is next after a Florida companies star studded event at the KFC Yum! Center was canceled without warning or refunds.
The lineup included giants in entertainment, sports and finance. Bill Cosby, Danica Patrick and Rick Pitino just to name a few. All set to appear under the bright lights of the KFC Yum! Center.
But the event turned out to be a complete bust. Attendees like Teri Carr can not get their money back. "With the combination of the emails being invalid and the phone number being busy, I feel like something is going on," Carr said. "And I'm not the only one."
Carr is out $26. Others are out hundreds after the Get Motivated Business Seminar sent out emails to ticket holders last week that said the June 24 event at the KFC Yum! Center was postponed indefinitely. Ticket prices started at just $5, but the investment went up for people who bought into the sales pitch for books and materials.
The company offered refunds after it pulled the plug, but dozens contacted the Troubleshooter and posted on Facebook and said the company web site was shut down. Phone calls and emails to the company's Tampa based headquarters go no where.
The Yum! Center said it is as in the dark as why they canceled this star studded event as everyone else. Same goes for Michigan State University, after Get Motivated canceled an event on its campus too. In a statement, assistant Vice President for Communications Kent Cassella wrote, "All tickets were sold by the organizers."
Cassella added, "officials have been unable to contact the organizers of the seminar since the cancellation. Unfortunately, ticket holders must seek refunds through the point of purchase."
Only, no one can track down Get Motivated Director Joseph Johnson. Press Secretary for the The Florida Department of Agriculture and Consumer Services, Sterling Ivy, said people trying to get their money back should file a complaint with their office at www.800helpfla.com.
But that office does not have the power to shut the company down a fine. The Kentucky Attorney General does. After the Troubleshooter Department told the AG's office what was going on, spokesperson Shelly Johnson said in an email: We encourage consumers who have lost money as a result of this cancellation to file a complaint with our office. The Attorney General's office will assist them in contacting the promoters and obtaining a refund. Consumers may call our Consumer Protection Hotline at 1-888-432-9257 or file a complaint online at www.ag.ky.gov.
That is not the sort of encouragement Teri Carr was looking for.
"No, I'm not motivated at all," Carr said.
Troubleshooter Eric Flack left messages for four of the speakers on list featured at the Get Motivated event at the KFC Yum! Center, including Coach Pitino, to see if they could shed any light on why the company pulled the plug. We have yet to hear back from any of them.
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