LOUISVILLE, KY (WVAE) - There are 350 vendors in South Wing C of the Kentucky Exposition Center from all over the country trying to sell you just about everything during the Kentucky State Fair.
There's no shortage of fun products and people in the shopping aisles, but some people such as David Daugherty are cautious after being blindsided by salesmen.
"We ordered the system and he never delivered it," said Daugherty.
Daugherty and his wife paid Salesman Larry Foster $2,300 at the 2010 Kentucky State Fair for a whole home water filter.
The Daughtery's finally got their system after a Troubleshooter Investigation.
But other families weren't as lucky.
Foster was eventually arrested and charged with theft after the Troubleshooter Department uncovered customers from Kentucky to northern Indiana paid Foster thousands for water filters that never arrived.
The Better Business Bureau said the case underscores the need for fairgoers to be their own watchdog.
Reanna Smith-Hamblin with the Better Business Bureau said, "Really it's up to the consumer to check out the business before they hire that business."
Before you spend your money, ask questions. How long has the company been in business?
If the product is defective, how are you going to get your money back?
Can you get the refund and exchange policy in writing?
The BBB said guarantees are good, but they can give shoppers a false sense of security since it's is only as good as the company standing behind it.
A fair board spokesman told the Troubleshooter Department there are no background checks on vendors and references are encouraged, but not required. He also added problems are rare.
If you're at the fair and you want to buy something and you want to check a business out first you can actually use an iPhone app the Better Business Bureau set up to do just that. If you have an Android device you can use their new mobile web site and do the exact same thing.
Saturday, May 25 2013 5:44 PM EDT2013-05-25 21:44:27 GMT
BARDSTOWN, KY (WAVE) - K-9 Officer Jason Ellis, 33, was shot and killed on the ramp of Exit 34 from the Bluegrass Parkway to Highway 55 in Nelson County early Saturday morning. A 911 call from a womanMore >>
K-9 officer Jason Ellis, 33, was the first Bardstown police officer killed in the line of duty.More >>
Friday, May 24 2013 11:19 PM EDT2013-05-25 03:19:49 GMT
LOUISVILLE, KY (WAVE 3) - The decision by the Boy Scouts of America to end its ban of openly gay scouts from the organization's activities has hundreds of Louisville Scouts and their parents wonderingMore >>
The decision by the Boy Scouts of America to end its ban of openly gay scouts from the organization's activities has hundreds of Louisville scouts and their parents wondering where they will meet.More >>
Friday, May 24 2013 7:03 PM EDT2013-05-24 23:03:49 GMT
MYRTLE BEACH, SC (WMBF) – A North Carolina woman was arrested Friday morning for indecent exposure after officers saw her wearing a thong swimsuit. Tiara Monique Garness, 22, was arrested at about 5 a.m.More >>
A North Carolina woman was arrested Friday morning for indecent exposure after officers saw her wearing a thong swimsuit.More >>
Friday, May 24 2013 11:34 PM EDT2013-05-25 03:34:36 GMT
LOUISVILLE, KY (WAVE) – Friday afternoon two home invasions are reported to police less than an hour apart. Police are trying to determine if the same group of people are responsible. The first robberyMore >>
Two home invasions are reported to Louisville Metro Police less than an hour apart and now officers are trying to determine if the same group of people are responsible.More >>