Hard work, perseverance and dedication are all words that come to mind when describing Denise Zeydel, general manager of Z Salon and Spa. She began working for the company at the age of 16 and has virtually worked in all areas of operation.
Denise attended the University of Kentucky and majored in electrical engineering. She returned to Louisville to major in finance at the University of Louisville and return to work at the salon, where she has been for the past 28 years.
Denise began her climb by becoming the operations officer responsible for inventory and setting and maintaining staff retail goals. From there, she served as financial officer and was responsible for all invoices, receipts and purchases. She also conducted an analysis of the company records, payroll and budgets. This move was followed by a stint in Human Resources, and by 1995, she became general manager.
Denise is currently responsible for a staff of more than 80 and overseeing two locations. Z Salon and Spa is located in a 21,000 square foot facility on Shelbyville Road in Louisville, KY. A second location opened in 2005 in the Highlands area on Bardstown Road.
Denise is responsible for the day-to-day operations, coaching and training management staff, analyzing business trends, and the hiring and training of new hires for support staff. She is also responsible for the technical directors and their training agendas.
During her tenure, Denise introduced and implemented a new compensation plan for the technical staff. She introduced new job descriptions for all staff and implemented a director position for each department as well as creating job descriptions for each one. She is passionate about working with the staff and helping them reach the goals they found to be impossible.
Denise has been featured in Business First and is many times the spokesperson for the company in press interviews and articles.