Experts offer tips to avoid fly by night flood repair contractor - News, Weather & Sports

Experts offer tips to avoid fly by night flood repair contractors

LOUISVILLE, KY (WAVE) - Families in Louisville continue to dry out from Octobers historic flash flooding and that could mean a flood of fly by night contractors trying to take advantage.

As much as eight inches of rain fell in a 24 hour period, pushing Beargrass Creek over its banks, flooding neighborhoods from Buechel to Okolona. The last time Louisville experienced a severe weather event like that was a hail storm in April of 2012, after which a ton of shoddy roofing companies set up shop doing substandard work according to the Louisville Better Business Bureau. In some cases, those companies took storm victims insurance money without doing any work.

To make sure that doesn't happen to you, BBB President Charlie Mattingly suggests you:

  • Ask for recommendations from your insurance company, the Home Builders Association of Louisville, or even friends and family to find a reliable contractor.
  • Stay away from people who just knock on your door.
  • Get two or three estimates, take your time signing a contract and get all the contractors promises and warrantee's in writing.
  • Don't pay more than a third of the price of the job up front and don't pay in cash.
  • Always try to avoid out of town contractors who won't be around to back up their work.

You can even ask to see the contractors drivers license to make sure they're from in state.

"You want somebody that you can depend on to do a good job," Mattingly said. "And sometimes that might mean waiting a little longer. I mean the contractor that can get there tomorrow may not be as good as the contractor that can get there next week. "

It's also important to remember that the lowest price isn't always the best option. Compare materials and the company's track record.

Time and money are important, but not worth giving yourself more headaches down the road.

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