The damaged masthead and downed power lines at Terri Burks' home.
LOUISVILLE, KY (WAVE) – Although crews have been working around the clock to clean up and restore power as quickly as possible, thousands of people are still in the dark after freezing rain, sleet, and snow crushed Kentuckiana leaving behind downed power lines and tree limbs.
At the peak of the storm, 35,000 people were left without power across LG&E's coverage area. In effort to escape the freezing rain, Terri Burks decided to stay with her sister Tuesday night. Little did she know a mess would be waiting for her when she returned to her St. Matthews home Wednesday morning.
"What I saw was downed line and tree limbs everywhere, which surprised me because I just paid to have the tree trimmed about two weeks ago," said Burks.
At Burks' house on Fenley Avenue, the lines run directly to her roof.
"The damage to the riser on my house that is going to be my responsibility and the electrician has already said if it involves copper, it's going to be very expensive to have repaired, so I'm aggravated a little bit," said Burks.
Burks was not alone. LG&E crews were quite busy.
"This is an all hands on deck situation across our service territory, so we have all of our resources working on this," said Natasha Collins, an LG&E spokeswoman.
Snapped tree limbs and downed lines were an all too familiar sight.
"I think at last check there were more than 400 lines down," said Collins, "so people need to in every situation act like that line is energized, stay away from it, and give us a call."
For some left in the dark, it was time to roll out the generator. At Home Depot on Breckinridge Lane, phones were ringing off to hook asking about their stock.
"The portable ones we are selling a lot of," said John Parrish of Home Depot.
Burks said she doesn't have a generator, but plenty of people who she can call.
"I have lots of relatives and friends, so I'm good," said Burks.