JACKSONVILLE, FL (WTLV/CNN) - A car dealer in Jacksonville, FL, had to give a customer a refund after she experienced problems with her 2003 Saab.
The customer says the dealer tried to get the last laugh.
Irena Mujakovic bought the car in January from Holiday Motors and it developed transmission problems. They fixed it and sold her a warranty but then it happened again.
"First time, I paid $300. Second time, they asked me $400," said Mujakovic.
The international college student filed a complaint with the DMV. The state agency investigated and told the dealer to give her a refund.
Mujakovic says this week she went to get her refund and was given two bags of pennies and some dollar bills. She left the bags. She says she didn't know if it is the correct amount, $400, and didn't have time to count it.
Ed Di Miranda with the dealership said the warranty did not cover labor and he failed to write that in. He says the money is legal tender so he’s complying with the DMV’s order.
“The dealer told me it's about $85 in coins and the rest of the refund is in dollar bills,” Mujakovic said.
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