Louisville was in the big-city group, where Los Angeles was ranked first. Kansas City and Seattle were tied for second place and Louisville, along with Jacksonville, Fla., were third.
It's the fourth straight year Louisville made the rankings, whose survey questions this year "targeted which initiatives cities were most proud of in the areas of citizen engagement, policy, operations, and technology and data," according to The Center's report.
What that basically means is city government prioritizes the use of technology to connect with Louisvillians.
"The goal for all of our departments is to be 'World Class,'" Mayor Greg Fischer said in a statement Thursday. "This latest ranking is a direct result of our technology team continuing to set the bar high to increase efficiency and provide better services and information to our citizens."
The Center cited several factors behind Louisville's ranking, including:
+ Nineteen city departments participate in the LouieStat performance-tracking initiative, which uses data analytics to spot weaknesses, allocate resources and evaluate effectiveness of city programs.
+ Performance against Fischer's six strategic objectives is tracked publicly on an online Strategic Plan dashboard. The site also collects citizen input on which goals are most important.
+ The open-data policy and new online tools let users search for vacant properties and check for environmental hazards.
No other Kentucky or Indiana cities made any of the lists.