Mail Fraud - News, Weather & Sports

Troubleshooter Tips

Mail Fraud

  • Also on WAVE 3.comMore>>

  • Troubleshooter Tips

    Auto Repairs

    WAVE 3 Troubleshooter has tips on how to protect yourself before you have auto repairs done to your car. Find out the dos and don'ts here. More >>
  • Troubleshooter Tips

    Charitable Giving

    Make sure the money you give is spent on the people who need it most. Here are some tips how: Ask for it in writing. Give your donations to organizations that willingly share with you information aboutMore >>
  • Troubleshooter Tips

    Buying a New Car

    Keep your options open. Don't get your heart set on one model or make. That gives you more room to negotiate on price. Get a copy of Consumer Reports' New Car Issue. It comes out every April. StudyMore >>
  • Troubleshooter Tips

    Telemarketing Scams

    If it sounds to good to be true, it is! Some telemarketing scams begin with a letter or postcard requiring you to call the company to claim a prize. Some begin with a phone call to your home, offeringMore >>
  • Troubleshooter Tips

    Landlord-Tenant Law

    Jefferson County Kentucky Law Under law, landlords must: Provide a safe, clean home. Homes should be in good repair with vital services such as water, heat and electricity available. Obey the city More >>
  • Troubleshooter Tips

    Home Improvement

    Get estimates! Get more than one estimate, making sure each estimate is based on the same specifications, materials and time frame. Protect yourself when you hire a contractor. Check with the consumerMore >>
  • Troubleshooter Tips

    Credit Card Safety

    Keep it secret! Never give your credit card number to someone who calls you. Keep the carbons. Keep the carbons from every credit card transaction and destroy them yourself. Pay attention to blankMore >>
  • Troubleshooter Tips

    Buying A Used Car

    Read the contract carefully. Make sure any verbal promises are included in writing. Before you sign anything, take the car to your own mechanic to have it checked out. Make sure you understand theMore >>

In the United States, it is illegal to:
Send "chain" letter that require the investment of any money.

Take money for merchandise and not deliver it.

If you receive an offer of lottery tickets through the mail or if you get a chain letter, report it immediately to your local postmaster. Save the letter and the envelope, so postal authorities can trace the sender. Do not send any money for any offer you believe sounds to good to be true.

Shopping by mail:
The seller must send your order when promised.

If there's no specific time promised, the seller must deliver the order with 30 days after getting your money.

If the seller can't deliver your order with 30 days, the company must send you notice telling you and giving you the right to cancel the order and get a refund.

If you have a problem:
Call the local consumer protection office and file a complaint.

Ask for help from the state consumer protection office near the company.

Call your local postmaster and the name & address of the postal "inspector in charge" to report the problem.

Write or call the magazine or newspaper that ran the ad for the merchandise you ordered. Sometimes they can help resolve the problem.

Powered by Frankly