Louisville Metro Police - 502-574-7060
LMPD Anonymous Tipline - 502-574-LMPD (5673)
Remember 911 is for emergencies only.
To get a copy of a police report, you can go to Records at 701 West Ormsby Avenue, Suite 001. Hours are Monday - Friday, 8 am - 5 pm. You can call the Records office at 502-574-2050.
MetroCall - the Jefferson County customer service center. Dial 311 using your home phone or call 502-574-5000 on a cell phone.
MetroSafe - for non-emergency police-related matters call 502-574-7111.
If you believe a child is being abused, neglected or is dependent, please call the Child Protection Hotline: 1-877-597-2331 (Toll Free).
Take out a warrant or Emergency Protective Order (EPO) - go to the Hall of Justice, 1st Floor. 600 W. Jefferson Street. An EPO is available 24/7, 365 days a year. Phone: 502-595-3025
Domestic Violence Criminal Complaints - A prosecutor is available from 8 am - 12:30 am (Monday - Friday) and 10 am - 6 pm (Saturday and Sunday). Phone: 502-595-3025
If you cannot afford an attorney you contact the following organizations:
- Louisville Bar Association
LBA has its Free 'ask a lawyer' event each 3rd Tuesday of the month from 6 pm - 8 pm. They also have a free lawyer referral service. Phone: 502-583-1801.
- Legal Aid Society
They offer several 'open house' type free question and answer events that give legal guidance. (Common topics include tenants, wills, power of attorney, living wills, etc.) Phone: 502-584-1254. Legal Aid does not handle any type of divorce/domestic situation.
- Legal Aid Society operates Louisville Tenants association. If you have a lease, the legal process of eviction must be followed. You must receive a hand delivered (not taped to your door) notice of eviction. There is a court date you need to attend to explain why you are facing this situation. There are instances you can withhold rent, but you must put funds in escrow to prove to the court you have the money.
Louisville Metro Housing Authority - provides quality, affordable housing for those in need; assists residents in their efforts to achieve financial independence; and works with the community to strengthen neighborhoods. Phone: (502) 569-3400
Public Housing Office - 420 South Eighth Street, Louisville, Kentucky 40203. Phone: 502-569-3400
Section 8 Office - 801 Vine Street, Louisville, Kentucky 40204. Phone: 502-569-6060
Non-repair of property (in Jeff Co) - Call Metro Call at 311 and report it so an inspector can come and take a look.
Complaints on builders:
Homebuilders Assoc: 502-429-6000
Attorney General of KY or IN:
KY 502-429-7134 or 1-888-432-9257
IN 1-800-382-5516 (toll free only in IN)
Better Business Bureau: 502-583-6546
Small claims/suing people:
In Jefferson County call 502-595-4475
KY allows up to $2,500 total
IN allows up to $5,000
*Call the county where you're filing to get more information.
KY Judicial Conduct Commission: 502-564-1231. *Must submit complaints in writing, you can call and they will send you the forms
Metropolitan Sewer District, MSD: 502-540-6000
Louisville Gas and Electric, LG&E: 800-981-0600
Public Service Commissions:
If the car is not new, file a complaint with the Attorney General of KY or IN and the BBB (see above for numbers).
If it is a new car, the Attorneys General in each state do mediation of the Lemon Law. This only applies to new cars.
Depending on the age of your child, or your complaint, find the appropriate office to call through the ombudsman: 502-485-6644
- JCPS media office: 502-485-3357
- Transportation department info line: 502-485-RIDE
- Bullying: Request appointment with teachers and administrators for clarification of 'zero tolerance' policy. Follow these steps:
Make an appointment with the assistant principal or principal and teacher. Take paper and make explicit notes. Write down what you're hearing them tell you and what you want done.
Develop a 'plan' that the school will offer to protect your child. Get it in writing. Follow-up with them if your child advises of further run-ins.
If severe, consider taking out a warrant against the offending child. You can do that in Jefferson County at the Hall of Justice (see above).
Visit a RIVER LINK office, do not email.
NO Call Lists
Scam Reports/Fraudulent Ads
Federal Trade Commission: 1-877-FTC-HELP (1-877-382-4357)
Scam e-mails should be forwarded to: firstname.lastname@example.org/ *ESPECIALLY IRS SCAMS* Also send IRS scam emails to the KY or IN AG's office.