By Jeff Tang
(LOUISVILLE) -- Thousands in Louisville saw their homes and property damaged during last month's heavy flooding. MSD has offered up to $500 in assistance to help those in need. As WAVE 3's Jeff Tang reports, requests have been trickling in.
To date, nearly 4,000 people have requested aid forms from MSD, but only 550 of those forms have actually been turned in.
Of those 550 requests, MSD officials say they've approved relief for 295 customers, totaling about $108,000 in aid. That's an average of about $367 per claim.
So far, 79 applications have been denied.
MSD officials expect to receive roughly 2,700 forms before the October 31st deadline. And while the process has been a bit overwhelming, MSD is confident everyone who qualifies for assistance will get it in a reasonable time frame.
MSD Customer Relations Manager Pat Kirk says "we have a process worked out ... we're trying to keep the process moving."
Here's some tips for those who haven't yet submitted their forms: pay attention to the details. Make sure your receipts are dated, and include photographs of damaged property if you have them.
So what's the next step if you're waiting for a check? MSD will send out release forms to customers letting them know how much assistance they will receive. The checks will then be cut after those documents are returned to MSD.
The first wave of applicants could see their money as soon as next week.
Online Reporter: Jeff Tang