Troubleshooter

  Robocalls advertising fake coronavirus-related products and bogus deals

Robocalls have turned from the usual social security fraud scams to coronavirus-related messages. The FTC says some are peddling fake products, and others are looking to cash in on stimulus checks.

GE Appliance Park to ‘reduce’ operations amid coronavirus pandemic; Ford employees concerned about factories remaining open

  Watching Your Wallet: Travel insurance likely won’t cover coronavirus-related cancellations

COVID-19 Tracker: Check out the latest on test results around the country

  Watching Your Wallet: With coronavirus causing market volatility, financial experts help you watch your nest egg

  Sanitized: Online listings for hand sanitizer, disinfectant advertise inflated prices

Report on violence in Louisville reaches President Donald Trump

Continued Coverage

  Store owners say proper police probe an illusion in $1 million jewelry heist

  TARC union president says he warned Mayor Fischer about promoting Ferdinand Risco to executive director

  Congress takes up insurance rate discrimination

  Ferdinand Risco ‘made you feel like a sexual object’; ousted TARC director’s former co-workers in Atlanta now sharing their stories

Katina Powell arrested again following police chase

  Dying dogs, delayed justice -- Cruelty questions abound at Trixie Foundation

  TARC’s executive staff vacation budget saw $30K increase under former director’s watch

The vacation budget jumped to more than $97,000 by the 2019 fiscal year as opposed to the $65,000 budgeted before 2017.

Allegations against ousted TARC boss cross state lines

WAVE 3 News Troubleshooters learned allegations of sexual harassment and creating a hostile work environment also were made by women who worked with Risco during his employment with MARTA, the public transit system in Atlanta.

  Rate Discrimination: Some insurance companies give better rates for customers with certain jobs, education

Drivers with less education or jobs that typically pay less may face higher car insurance rates, according to an industry insider.

  Patriot Penalty: Deployed service members come home to find higher auto insurance rates

Service members who cancel their car insurance to serve overseas may come back to find higher rate quotes after telling companies they didn't have coverage because of deployment.

  Watching Your Wallet: How to become a 401(k) millionaire

  Costly Care: Medicare charged hundreds more than drug’s cost at cash value

  Preacher says his house has addicts, not drug dealers

  Illegal Contact: Banned drugs found in athletic performance supplements

Owners of Seng Jewelers sentenced for theft of dying woman’s diamond ring

Documents show suspect was being investigated on possible new charges when Bevin freed him

  New law, citations having little effect on panhandlers

The hardest part about going undercover for a story on panhandling is not being undercover enough for panhandlers.

  2 murders, a drug ring and who paid a murder suspect’s $500,000 bond

The man investigators say was involved in the murder of two people is now free with only one condition, that he doesn’t break the law again.

Teacher in Iroquois High School fight video resigns

In a WAVE 3 News exclusive Troubleshooter investigation, it was revealed that the teacher had called for security twice before the incident took place. She said no one came to her rescue.

  Visitation scheduled for Wednesday for LMPD tow truck driver killed on the job

Larry Kizer was trying to tow an abandoned pickup truck on the side of Interstate 64 near Cannons Lane last week when his wrecker started going in reverse and trapped him underneath.

  Body-cam video of controversial traffic stop shows officer was physically attacked first

For the first time, the public is now seeing the police video of what happened during a controversial traffic stop, proving part of what the officer had said all along.

  Passersby called for help in LMPD tow truck driver’s death

Detectives are investigating to find out what went wrong when tow truck driver Larry Kizer died after he was crushed while trying to tow a pickup truck on New Year’s Eve.

Investigation into re-assigned JCPS custodian picks up steam

An investigation is continuing into a JCPS custodian who was recently re-assigned from Hite Elementary with the school’s principal telling parents to talk with their children.

  Recognizing Hate: FBI begins counting its own hate crime cases in federal data, inaccurate numbers remain

After years of breaking the law, the FBI has finally and quietly released its own hate crime statistics. As InvestigateTV uncovered in Measure of Hate, while the FBI published annual hate crime statistics, the agency failed to release its own numbers.

Officer-involved shooting case ends in $1.25M settlement for suspect’s family

The family of a man who was shot dead during a confrontation with an LMPD officer has been awarded $1.25 million, WAVE 3 News Troubleshooters have learned.

  Watching Your Wallet: Make smart money moves before 2020

From maxing out retirement contributions to checking your car insurance rates, experts say there are a few smart financial steps to take before the new year starts.

  Sources: Bevin under FBI Probe

"The circumstances surrounding the pardons show political favoritism," Sen. Morgan McGarvey said.

  Teachers corroborate whistleblower claims following Troubleshooter investigation into JCPS

Following an exclusive WAVE 3 News investigation, several teachers and educators contacted the Troubleshooters to say they've been told not to write up or suspend students who get in trouble.

  2 arrests made at crime hot spot just hours after Troubleshooter investigation airs on WAVE 3 News

Just hours after WAVE 3 News’ latest undercover Troubleshooter investigation, separate arrests were made Tuesday night at what is arguably the city’s most notorious crime spot.

  An undercover look at Louisville’s newest crime hot spot

The intersection of Dixie Highway and Hill Street was the site of WAVE 3 News' latest undercover Troubleshooter investigation.

  Whistleblower in LMDC punching video: ‘He was literally turning purple’

New information obtained exclusively by WAVE 3 News reveals a handcuffed inmate, who was punched by a corrections officer in a video, was beaten, pepper-sprayed and choked prior to the punch.

  Preying on patriotism: Sham veterans and first-responder charities ousted for deception, their professional fundraisers largely left unscathed

Sham veterans and first-responder charities have been put out of business for misusing donations but their third-party, for-profit fundraisers remain in business.

  Watching Your Wallet: Don’t break your gift budget this holiday season

Americans plan to spend an average of $825 on holiday gifts this year, according to NerdWallet. Experts give you ways to stay on budget and find the best deals.

  Cashing in on Charity: Donations meant to help sick children, wounded veterans, abused animals instead benefit for-profit fundraisers

Professional fundraisers are for-profit companies that contract with charities to solicit donations by telephone or through the mail. The industry is loosely regulated and can keep as much as 100% of donated dollars.

  Inconsistency found in illegal boarding and halfway house crackdown

The face of Louisville's crackdown on illegal boarding and halfway houses could be seen at 541 Ormsby Avenue.

  WAVE 3 Troubleshooters take deep look into JCPS violence

New reports obtained exclusively by WAVE 3 News through a series of open records requests show more than 600 security investigations have been conducted at JCPS schools so far this school year.

Missed Opportunity: Federal initiative meant to help poor neighborhoods benefits the rich

Neighborhoods with an average income of about six-figures are labeled “distressed” by the federal government.

  Hidden Damage: Wrecked, flooded border patrol truck sold at dealership without damage declared

A Virginia man bought a car from a dealership. The title and history looked clear, but it turned out the truck had a dangerous history.

  Upon Further Review: Kentucky stewards’ rulings prompt questions about consistency, drug use

After the historic disqualification in the Kentucky Derby, WAVE 3 News took a closer look at the rulings issued by Kentucky’s horse racing stewards.

  Room 9 Revisited: UofL Hospital adapting, coping as gunshot wounds persist

When life is on the line, the staff at UofL Hospital faces some of the toughest challenges in the medical world. Gunshot victims are among the most critical of patients. When they arrive, those closest to death are taken to Room 9.

  Harmful chemicals found in hair-care products marketed to black women

Traditional black hairstyles such as cornrows, dreadlocks and Afros have been banned or regulated in multiple school and work policies across America. Unspoken rules of conformity can be considered discrimination by many people.

  Fake Filters? Made-up addresses, strange receipts and copycat websites reveal knock-offs on the market

After several strange clues, a Michigan father questions whether his water filters are authentic. Experts say counterfeit filters are a growing problem in the United States.

  Troubleshooter: A look into the record of a former Interrupter now accused of rape

As part of the Cure Violence model, Interrupters do often have criminal records. But group leaders believe the Interrupters’ records are what help them do their job.

  U.S. marshal recalls how ATM use doomed America’s most prolific serial killer

He's the country's most prolific serial killer with 50 murders confirmed, and as many as 43 others still open.

  Measuring utility usage: Is your bill correct?

From the wheels winding around outside the house, to the tabulations and terminology in the bills, utility consumption can cause power outages of the brain.

  Watching Your Wallet: Student loan debt reaches all-time high

College graduates now owe the most money in history; experts say it's best to pay it back sooner rather than later.

  Convicted city employee being paid with your tax dollars

From multiple reprimands to felony convictions, one city employee continues to collect a paycheck.

Prominent jewelers indicted for theft involving $54,000 ring

Lee and Scott Davis each were indicted on a felony charge Wednesday, WAVE 3 News Troubleshooters have learned.

LMPD opens investigation into general contractor under fire in several WAVE 3 News Troubleshooter investigations

WAVE 3 News featured complaints made to the Kentucky Attorney General's Office about Greg Dunn of G&S General Contracting in an August investigation.

  Taxation without verification causing a mess for homeowners in West Buechel

West Buechel is a small part of town, but some of its residents are experiencing big problems with the city's efforts trying to clean up a property tax mess.

  Troubles expand for local general contractor following Troubleshooter investigation

A Louisville couple said they've lost thousands of dollars and they have nowhere to turn after finding themselves in the middle of a home improvement nightmare.

  30 years later, Standard Gravure massacre survivors dealing with a different kind of assault

A disgruntled worker who’d been vowing for a year to get even after being placed on disability walked in with a duffel bag full of guns. He went with the AK-47.

City employee pleads guilty to felonies following Troubleshooter investigation

Robin Bishop agreed to a three-year sentence and was placed in the diversion program, the Commonwealth Attorney’s Office confirmed.

  Busted but not broken; alleged heroin house appears undaunted

It was hard to get answers the conventional way about what was going on at the corner of Peachtree and Sale.

  Locked Down: Inside the prison where inmates set each other on fire and gangs have more power than guards

Widespread concern about understaffing in Mississippi's prisons has people calling for a change. They say inmates, correctional officers and surrounding communities are in danger.

Contractor in Troubleshooter Investigation stands by his work

After a WAVE 3 News Troubleshooter Investigation aired, the man behind the investigation wants to share his side of the story.

  General contractor under fire again 15 years after WAVE 3 News story

Complaints made against a general contractor operating in Louisville have now made it to the desk of the Attorney General.

  Measure of Hate documentary explores the undercounting of crimes in America

InvestigateTV shows issues with undercounting hate crimes, including the FBI failing to meet a federal mandate to report. After months of reporting on this issue, this documentary also highlights results of the investigation, including police departments amending their records.

  City not even part of the way toward solving illegal halfway house crisis

Large, formerly abandoned houses, filled with 10 to 20 tenants, spilling out into the neighborhood, attracting prostitutes, severely impaired people, drug dealers doing transactions through car windows, and police officers responding to it all.

  Watching Your Wallet: Decade-by-decade, experts help you save for retirement

By retirement, financial experts say you should have at least eight times your annual salary saved up. NerdWallet explains how to get there, decade-by-decade.

  ’Unmanageable and unsustainable’: CPS crisis in Jefferson County investigated

For years, WAVE 3 News has reported the problems and complaints against Kentucky's Child Protection System.

  Fake Filters? Companies falsely claim to have prestigious water safety certification

With water quality and safety concerns across the country, many families are turning to water filters. But there are counterfeit filters and filters carrying fake certification marks.

  Adult dancers, angry neighbors and a Louisville bar fighting to stay open

Undercover video from inside Planet Bar in the Highlands shows a party with adult entertainers getting dollar bills.

  Fleeing the force: Experienced LMPD officers leaving for other departments

They are the Louisville cops who've been around the block. They know the people, the law and the streets. But they're leaving LMPD.

  Untested Waters: Feds take small steps toward inspecting more seafood

The FDA has a new strategy for imported food safety, and Congress has increased seafood inspection funds. But the U.S. still lags behind some other countries when it comes to inspections and regulations.

  Cured or injured? Questions arise about Louisville church’s holy water ritual

People come from all over North America to a church on Goldsmith Lane to be healed by holy water.

Watching Your Wallet: Experts say to shop around for the best deals on car insurance and cell phone plans

A NerdWallet financial expert offers tips on saving money on car insurance and cell phone bills: Watch this and don't pay for what you don't need.

  Aggressive policing vs. aggressive criminals: Who’s winning?

When it comes to crime, no corner in Louisville stood out like Fourth Street and Winkler Avenue.

  A new smoking gun: Smoke in the OR

Surgical smoke plumes are affecting hundreds of thousands of surgeons, operating room (OR) staff and the patients for which they care.

  Stacks of failed tires: who’s to blame?

Our tires take a beating. There’s a lot of pressure on them because there’s a lot of pressure on us. And our lives depend on them.

  Troubleshooter Exclusive: Walking with the Interrupters

They are the so-called Violence Interrupters. They are part of a program that's seen major success in some cities, but came under fire in Louisville after an exclusive WAVE 3 News Troubleshooter investigation.

Watching Your Wallet: Spring housing market secrets revealed

Want to get top dollar for your home this spring? Or are you looking to buy your first home? NerdWallet gives tips for those on both sides of the equation.

  DNA Detectives: Scientists combining forensics with genealogy break ‘unsolvable’ cases

Scientists are using forensic genetics to help solve decades-old cold cases.

  Failed and Forgotten

The deaths of hundreds of children because of abuse or neglect goes unnoticed every year by agencies that protect kids. Congress and a 45-year-old law are largely to blame.