Concert ticket holders pay dearly during storm

LOUISVILLE, KY (WAVE) - While thousands of music lovers braved the cold and slippery conditions to listen to Fleetwood Mac at the KFC Yum! Center, many ticket holders were snowed in.

Some were miffed at the band for not rescheduling, others said they were annoyed with the KFC Yum! Center for having a message only answering system when they tried to call the box office for answers.

For determined fans, no snow, sleet or blast of arctic air could keep them away. Afterall, it may have been their last chance to see Mick Fleetwood, Lindsey Buckingham, Stevie Nicks, John McVie and Christine McVie together again.

For fan Phil Stokeley, it was on the bucket list but he said he had never gotten the chance to see them until he bought his tickets for this concert. Snow piled 13 inches high at his home outside of Lexington.

"I have a small driveway and it's taken me eight hours to shovel it out," Stokeley said.

He's stranded and paying dearly. He said he had two front row tickets valued at $1,000.

While not out as much money, everything else is the same for Washington County, Kentucky's Judy Stone. "We have the tickets that are $75.50 each," she said of her three tickets.

Stone said her town got about 14 inches of snow.

"We have waited to go see them," she said of Fleetwood Mac, "We have the tickets, but we don't have any way to get down there."

After seeing a lot of other stranded folks complaining on Facebook, both were a little annoyed with the band not rescheduling.

"You've got to treat your fans a little bit better than that I mean good grief," Stokeley said of the elements. "There are going to be people out literally risking their neck."

Tough luck or get a truck you say?

They get it, but contend the KFC Yum! Center didn't help matters by answering their complaint with a recorded message instead of a human.

"You could not get the Yum Center to even answer the phone," Stokeley complained.

A spokesperson for the KFC Yum! Center said she could not answer our questions, only saying refunds can't be issued. Stokeley said he finally got through to a human Tuesday and was told the complaint would be taken to a supervisor.

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